POLICY OF MARINE CERTIFICATION LLC
Marine certification LLC is an independent certification body the main activity of which is international voluntary marine certification against the MSC standards.
Services offered by the Company fully correspond with the MSC standards as well as the international standard ISO/IEC 17065.
COMPANY'S PRINCIPLES:
IMPARTIALITY - MC's operation fully conforms to the impartiality principle
RESPONSIBILITY - MC holds responsibility for the quality of the issued certificates
OPENNESS TO COOPERATION - MC's readiness to cooperate with the partners regardless of georgaphical, social, economic and other conditions
INDEPENDENCE - avoidance of any impact on MC which may question objectiveness of evidence and conclusions during the certification activities
RELIABILITY -use of information only from verified sources
TRANSPARENCY - information about all MC's projects is always available to all partners and stakeholders
COMPETENCY - MC staff and non-staff personnel involved in the implementation of the certification programs fully conforms to the competency, experience and skill criteris set by the certification systems and the Company
RESPONSE TO COMPLAINTS - MC follows the procedure of handling of appeals and complaints about the certification quality on the part of its clients as well as any other stakeholders